Last updated: 16/1/2026
You have the right to cancel your order within 14 days of receiving your items, in line with UK Consumer Contracts Regulations.
Returns
- Items must be unused, unworn, and in original packaging
- Proof of purchase is required
- You must take reasonable care of items while in your possession
Non-Returnable Items
- Personalised or custom-made products
- Sealed hygiene items once opened
- Items marked as final sale
How to Return
Email [info@leawildcreative.com] with your order number and the item(s) you wish to return. We’ll send return instructions.
Shipping
- Return postage is the customer’s responsibility unless the item is faulty or incorrect
- Original delivery costs are non-refundable
- We recommend using a tracked service
Refunds
Approved refunds are issued to the original payment method within 14 days of receiving the returned item.
Faulty or Incorrect Items
If your item arrives faulty or incorrect, contact us within 48 hours of delivery with photos. We’ll arrange a replacement or full refund, including return postage.
Contact
Email: [info@leawildcrestive.com]
Business: Lea Wild Creative